Terms of Sale

Ordering

Once goods are ordered online, the buyer is then within a contract of purchase. Buyers are advised to speak to a member of our staff if unsure about purchasing.

Pricing

Prices shown on the website, are our standard prices. Discount may be given over the phone for bulk purchases. All goods are excluding VAT, but will be added at the standard rate of the United Kingdom.

Payments

Payments are accepted online and over the phone, or within our showroom. Payments will be processed as Shelving4Shops, a trading division of Shoptek UK Ltd. All goods must be paid in full before dispatched or collected.

Deliveries

All deliveries will be dispatched within 24 hrs of receiving the order within weekdays. Weekend orders will be dispatched with 48 hours. We intend on you taking receipt of goods within 24-48 hours of dispatch unless unless specified. Christmas delivery periods may take longer due to demand.

Cancellations & Returns

All damaged goods must be reported on receipt, and any damage must be reported to Shelving4Shops (Shoptek UK Ltd) within 24 hours unless over a weekend when 48 hours is accepted.

All new goods returned, must be returned in a non-used condition, within one day of notification. A 25% re-stocking charge may be added.

Shortages

Shortages must be reported within 24 hours of receipt.

Availability

If goods advertised and sold on our website are out of stock, buyers will be notified within 24 hours of potential purchase and advised of stock arrival date.

Ownership

Goods will remain the property of Shelving4Shops (Shoptek UK Ltd) until full Payment is cleared.

Customer Privacy

All information given to us is intended only for the purpose of the contract between the buyer and the seller, and will not be passed on to a third party. If you agree to its use, Shelving4Shops may use customer email addresses for further promotional purposes within Shelving4Shops. We do not store financial card data. Please read our Our Privacy Policy for more information about how we adhere to the privacy of all website visitors.

Copyright

All graphics and imagery remain the property of Shoptek UK Ltd. Any graphics or Imagery not owned by Shoptek UK Ltd have been granted permission by the owner.